गोपनीयता नीति

Privacy Policy – Shri Kunj Bihari Sewa Trust

1. About This Privacy Policy

This Privacy Policy applies to the website, online donation facilities, contact forms, enquiry forms and other online services operated by Shri Kunj Bihari Sewa Trust.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. About Shri Kunj Bihari Sewa Trust

Shri Kunj Bihari Sewa Trust is committed to charitable, devotional and social welfare activities and to providing a safe and transparent environment for devotees, visitors, donors and supporters.

For the purposes of this Privacy Policy, the terms "Trust", "we", "us" and "our" refer to Shri Kunj Bihari Sewa Trust.

The terms "you", "your", "user", "visitor" or "donor" refer to any person accessing or using our website or providing information to us.

3. Information We May Collect

Depending upon how you interact with our website, we may collect information that you voluntarily provide to us.

• Name
• Mobile or telephone number
• Email address
• Address or other contact information when required for a service or communication
• Donation amount and donation-related details
• Transaction or payment reference number
• Enquiry or message submitted through our website
• Information voluntarily provided when contacting the Trust

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website, hosting provider or security tools.

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Approximate time and date of website access
• Referring website or webpage

Such information may be used for website security, technical maintenance, analytics and improving website performance.

5. How We Use Your Information

Information provided to us may be used for the following purposes:

• To respond to your enquiries and requests.
• To provide requested services or information.
• To process and verify donations.
• To issue or maintain donation records and receipts where applicable.
• To communicate with donors, devotees and visitors regarding their enquiries or transactions.
• To maintain website security.
• To detect and prevent fraudulent or unauthorized activity.
• To improve our website and services.
• To comply with applicable legal or regulatory requirements.

6. Online Donations and Payment Information

If you make a donation through our website, certain information necessary to identify and process the transaction may be collected.

Payment information is generally handled by the applicable payment gateway according to its own privacy policy and security practices.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage and enhance the user experience.

Cookies are small files stored on your device by a website. Depending on your browser settings, you may be able to block or delete cookies.

8. Sharing of Personal Information

Shri Kunj Bihari Sewa Trust does not intend to sell your personal information.

Information may be shared with appropriate third parties only when reasonably necessary for legitimate purposes, including:

• Payment gateways and financial service providers for processing donations.
• Website hosting, security and technical service providers.
• Professional service providers where reasonably required.
• Government authorities or law enforcement agencies where disclosure is required by law.

We take reasonable steps to ensure that service providers handling personal information use it only for the purpose for which it was provided or as otherwise permitted by applicable law.

9. Links to Third-Party Websites

Our website may contain links to external websites, payment gateways, social media platforms or other third-party services.

Shri Kunj Bihari Sewa Trust is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

10. Security of Your Information

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

11. Retention of Information

We may retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain records, resolve disputes, comply with legal requirements and protect the legitimate interests of the Trust.

12. Your Choices and Rights

Depending on applicable law, you may contact us to request information about the personal information we hold about you or to request correction of inaccurate information.

You may also choose not to provide certain information. However, withholding information necessary for a particular service may prevent us from providing that service or responding fully to your request.

13. Communications

If you contact us through email, phone, enquiry forms or other communication methods, we may use the information provided to respond to your request.

Where appropriate, we may send service-related communications concerning donations, enquiries, transactions or other requests made by you.

14. Children's Privacy

Our website is not intentionally designed to collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the matter.

15. Changes to This Privacy Policy

Shri Kunj Bihari Sewa Trust may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

Any updated version will be published on this page. We encourage visitors to review this Privacy Policy periodically.

16. Your Consent

By using our website or voluntarily providing personal information to Shri Kunj Bihari Sewa Trust, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.

17. Governing Law and Jurisdiction

This Privacy Policy shall be interpreted in accordance with applicable laws of India.

Subject to applicable law, matters relating to this Privacy Policy shall be subject to the jurisdiction of the appropriate courts in Mathura, Uttar Pradesh.